The Inclusive Innovation Playbook
An essential guide to creating more inclusive digital products and services
The Inclusive Innovation Playbook is the perfect resource for product designers and innovators who are ready to play their part in creating a more equitable world.
Get a high level overview before you dive into the rich content of the playbook
Finally, there is a practical guide with real examples and actionable insights.
By designing for diversity, you can:
The Inclusive Innovation Playbook can help you create digital solutions that are accessible, equitable, and empowering for all users, regardless of their abilities, backgrounds, or circumstances.
Inclusive innovation is a continuous journey. Our philosophy is centered on collaboration, building a community of practice, and collectively driving more inclusive innovation practices.
If you have skills, resources, case studies or expertise, and would like to join our global team of diverse contributors we'll love to hear from you. Let us know how you can help when you register.
“The Inclusive innovation playbook is a very thought-provoking read. It conveys a really powerful idea that product inclusion and equity and good user experience are really one and the same - ensuring everyone feels seen. The playbook has given us lots of actionable ideas for change, from connecting inclusion to our mission and purpose, asking better questions in our retros and considering a wider range of personas. I would highly recommend it to anyone looking to create more inclusive digital products.”
“"I highly recommend The Inclusive Innovation Playbook for anyone seeking practical guidance on creating impactful and inclusive solutions. It offers invaluable insights and strategies that can transform how we approach innovation and shape a more equitable future."”
“A huge thanks to Diversily for creating the inspiring Innovation Playbook. I'm using the Glossary section as often as ChatGTP (almost 😇 ).”
“Inclusion is a mindset. The Inclusive Innovation Playbook gives concrete recommendations how you can integrate that mindset into your organisation's culture.”
“Truly embracing diversity and inclusion demands not only a change in our work practices, but also the courage to confront systemic issues that produce and reproduce exclusion. This playbook offers a valuable focussed starting point for tackling the complexities of exclusion and marginalisation within digital products and services to create a more equitable future. ”
“The playbook is accessible, comprehensive and thorough, covering a range of topics and themes. It is a useful tool for organisations and individuals, at any stage of their inclusion journey. It outlines considerations for internal inclusive practice, while also encouraging users to embed inclusive approaches into their engagement with customers, clients, service and product users.”
“"Shelter are committed to becoming an anti-racist organisation. For the digital design team we are challenging how we do research and design so that we can design services and experiences for all the people that need us or want to support us. We will use this resource, particularly the ‘actions’ as guidance as we continue to improve our own practices and processes so that we can deliver equitable products, services and content."”
Elevate Your Innovation Journey with our expert guidance and support
Activate your people in innovating inclusively and fostering a culture of belonging through our high impact training and workshops.
Get the foundations in place with our support to define your principles, strategy and frameworks for inclusive innovation
Leverage our deep expertise to adopt inclusive practices across the innovation lifecycle
Inclusive Innovation Starts With People
Use our free resources to drive inclusive action
This resource is for business leaders who want to lead more inclusively and inspire high performing teams. Use the Change Canvas templates to rethink who you are as a leader and how you will empower your team to thrive.
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The Change Canvas is a visual framework to help you make change happen. Learn how it can help you drive positive change in individuals and businesses and download the free template.
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Learn how to intentionally design great experiences that encourage diverse participation and work for everyone.
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